Your PrivacyMatters to Us
We're committed to protecting your personal information and being transparent about how we collect, use, and share your data.
Introduction
CV Anywhere ("we," "our," or "us") is committed to protecting your privacy and ensuring you have a positive experience when using our CV creation and sharing platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.
Data Controller
CV Anywhere is the data controller for your personal information. You can contact us at:
Information We Collect
Personal Information You Provide
- Account Information: Name, email address, and authentication details when you create an account
- CV Content: Personal and professional information you include in your CV, including contact details, work history, education, and skills
- Payment Information: Billing details and payment method information (processed securely through Stripe)
- Communications: Messages, feedback, and support requests you send to us
Information We Collect Automatically
- Usage Data: How you interact with our platform, including page views, clicks, and time spent
- Device Information: IP address, browser type, device type, and operating system
- Analytics Data: Performance metrics and user behavior patterns (via PostHog and Datafast)
How We Use Your Information
We process your personal information for the following purposes, based on the legal bases set out in UK GDPR:
Service Provision (Contract Performance)
- • Create and manage your CV
- • Provide hosting and sharing capabilities
- • Process payments and manage subscriptions
- • Provide customer support
Legitimate Interests
- • Improve our platform and develop new features
- • Analyze usage patterns and optimize performance
- • Prevent fraud and ensure security
- • Conduct research and analytics
Consent
- • Marketing communications (where you've opted in)
- • Non-essential cookies and tracking
- • Personalized advertising
Legal Obligations
- • Comply with applicable laws and regulations
- • Respond to legal requests and proceedings
- • Maintain records for tax and accounting purposes
Third-Party Services
We work with trusted third-party providers to deliver our services. These providers may have access to your personal information as necessary to perform their functions:
Analytics & Performance
- • PostHog: User behavior analytics and product insights
- • Datafast: Business intelligence and data analytics
Advertising & Marketing
- • Meta Ads: Facebook and Instagram advertising
- • X Ads: Twitter advertising platform
Infrastructure & Security
- • Clerk: Authentication and user management
- • Supabase: Database and backend services
- • Vercel: Hosting and deployment
Payment Processing
- • Stripe: Payment processing and subscription management
Your Rights Under UK GDPR
You have the following rights regarding your personal information:
Right of Access
Request a copy of the personal information we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal information.
Right to Erasure
Request deletion of your personal information in certain circumstances.
Right to Restrict Processing
Request limitation of how we process your personal information.
Right to Data Portability
Receive your personal information in a structured, commonly used format.
Right to Object
Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at privacy@cvanywhere.com. We will respond within one month of receiving your request.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- Encryption of data in transit and at rest
- Regular security assessments and monitoring
- Access controls and authentication measures
- Secure hosting with reputable cloud providers
- Regular software updates and security patches
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:
- Account Data: For the duration of your account, plus 12 months after account closure
- CV Content: Until you delete your CV or close your account
- Usage Analytics: Aggregated data may be retained indefinitely for business insights
- Financial Records: 7 years as required by UK tax legislation
International Transfers
Some of our third-party providers may be located outside the UK. When we transfer your personal information internationally, we ensure appropriate safeguards are in place:
- Transfers to countries with adequacy decisions from the UK government
- Standard contractual clauses approved by the UK authorities
- Binding corporate rules or certification schemes
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Complaints: If you believe we have not handled your personal information in accordance with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you via email if the changes are significant
- Provide notice on our website about the changes
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
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